Privacy & Security Policy

Information We Collect

Personal Information

We may collect the following personal information when you interact with MSD FINCORP or submit a loan enquiry or application:

• Full name
• Mobile number
• Email address
• Date of birth
• Residential address
• Identity and address proof
• Employment details
• Business details, where applicable
• Income details
• Other information required to process your enquiry or application

Financial Information

Depending on the service requested, we may collect financial information such as:

• Bank account and banking information
• Income and salary details
• Bank statements
• Existing loan or financial obligations
• Credit-related information
• Details required to assess loan eligibility and repayment capacity

Website and Usage Information

When you use our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of website visits
• Website usage and interaction information

How We Use Your Information

To Provide Services

We may use your information to:

• Process your loan enquiry or application
• Assess your eligibility for financial products
• Provide information about available loan options
• Communicate with you regarding your enquiry or application
• Assist with documentation and application processing
• Provide customer support

For Communication

We may use your contact information to:

• Respond to your enquiries
• Provide application updates
• Contact you regarding required documents or information
• Communicate important service-related information

For Marketing Purposes

Where permitted by applicable law and, where required, with your consent, we may use your contact information to send information about:

• Loan products
• Financial services
• Offers and promotions
• Other services that may be relevant to you

You may request to stop receiving promotional communications from us.

Information Sharing and Disclosure

Lending Institutions and Financial Service Providers

Where necessary and with appropriate authorization or consent, information provided by you may be shared with applicable lending institutions or financial service providers for the purpose of processing and assessing your loan enquiry or application.

Service Providers

We may use trusted third-party service providers for services such as:

• Technology and website services
• Data processing
• Communication services
• Customer support
• Payment-related services, where applicable

Such service providers may have access to information only to the extent necessary to perform their services and are expected to maintain appropriate confidentiality and security measures.

Legal and Regulatory Requirements

We may disclose information where required or permitted by applicable law, regulation, court order, legal process, or government authority.

Data Security

MSD FINCORP takes reasonable technical and organizational measures to protect personal and financial information against:

• Unauthorized access
• Unauthorized disclosure
• Loss or misuse
• Alteration
• Destruction

Access to personal information is restricted to authorized personnel and service providers who require the information for legitimate business purposes.

Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, enhance user experience, and maintain website security.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Your Rights and Choices

Data Retention

We may retain personal and financial information for as long as reasonably necessary to provide our services, process applications, maintain records, comply with legal and regulatory requirements, resolve disputes, and protect our legitimate business interests.

Third-Party Websites

Our website may contain links to third-party websites or services. MSD FINCORP is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of such websites before providing your personal information.

Changes to This Privacy & Security Policy

MSD FINCORP may update or modify this Privacy & Security Policy from time to time.

Any changes will be published on our website and will become effective from the date of publication unless otherwise stated. We encourage you to review this policy periodically.

Contact Information